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FAQ's
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How long and how frequent are group lessons?Group swimming lessons are typically held one time per week. AquaTots, AquaBasics, and AquaDevelop level classes are 30 minutes AquaRefine and Preteam classes are 45 minutes Swim Team practices for 1 hour either once, twice or 3 times per week
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How long are private (1:1) and semiprivate (2:1) lessonsYou may enroll in 15, 30, or 45 minute private or semi-private lesson
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Do I have to wait for the beginning of a month in order to enroll?Our programs are on a rolling admission so you may register at any time. If you enroll mid-month, we will prorate you for the remainder of the current month.
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How long are the sessions?Swimmers are perpetually enrolled and will continue in our program until you give us written notice that you would like to discontinue.
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How will I know when my child is ready to move to a higher level swim class?Swimmers are evaluated on a weekly basis. Instructors will promote swimmers who fulfill all of the criteria within their swim level. Many classes will progress and advance to a higher level together so you may be able to keep your same swim time. We will either notify you on deck or by email if we feel it is best for your swimmer to change classes.
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Do all swimmers need to wear a swim cap?To help keep our pools clean, all swimmers are required to wear a swim cap in the water. We do make exceptions for swimmers who are hypersensitive as we do not want this to get in the way of learning. A variety of comfortable caps including soft cloth and long hair caps may be purchased on deck.
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What is your swim bottom policy for children under 3 or who are not 100% toilet trained?We require swimmers ages 0-3 or an older child who are not 100% toilet trained to wear a Happy Nappy swim bottom. The Happy Nappy does not look like a diaper at all and is made of thick, comfortable neoprene material which prevents any solid waste from getting into the pool. If your child has had diarrhea in the past 24 hours, please keep them home. We will issue you a makeup token for when they are well. Happy Nappies do not protect against liquid feces and the pool will need to be closed for cleaning if this should leak into the water. It is required that each swimmer be measured by our staff, prior to purchase to ensure the best possible fit. This is a snug fitting swim bottom to ensure the containment of waste. We stock sizes up to 3T and can order larger sizes if requested in advance. The Happy Nappy swim bottom, jammer or girls swim suit may be purchased on deck for $15-$35. If you wish to have your child wear a disposable swim diaper under the Happy Nappy, please be sure to tuck it completely inside the band to avoid fecal leakage. Please do not wear a regular diaper in the pool as it can swell and explode. *If a swimmer is not wearing a properly fitted Happy Nappy swim bottom and an accident occurs, a fee of $150 will be billed to the family for pool cleaning. You will not be charged the cleanup fee if your child is wearing a properly fitted Happy Nappy swim bottom. This is just a little added insurance for you.
-
How long and how frequent are group lessons?Group swimming lessons are typically held one time per week. AquaTots, AquaBasics, and AquaDevelop level classes are 30 minutes AquaRefine and Preteam classes are 45 minutes Swim Team practices for 1 hour either once, twice or 3 times per week
-
How long are private (1:1) and semiprivate (2:1) lessonsYou may enroll in 15, 30, or 45 minute private or semi-private lesson
-
Do I have to wait for the beginning of a month in order to enroll?Our programs are on a rolling admission so you may register at any time. If you enroll mid-month, we will prorate you for the remainder of the current month.
-
How long are the sessions?Swimmers are perpetually enrolled and will continue in our program until you give us written notice that you would like to discontinue.
-
How will I know when my child is ready to move to a higher level swim class?Swimmers are evaluated on a weekly basis. Instructors will promote swimmers who fulfill all of the criteria within their swim level. Many classes will progress and advance to a higher level together so you may be able to keep your same swim time. We will either notify you on deck or by email if we feel it is best for your swimmer to change classes.
-
Do all swimmers need to wear a swim cap?To help keep our pools clean, all swimmers are required to wear a swim cap in the water. We do make exceptions for swimmers who are hypersensitive as we do not want this to get in the way of learning. A variety of comfortable caps including soft cloth and long hair caps may be purchased on deck.
-
What is your swim bottom policy for children under 3 or who are not 100% toilet trained?We require swimmers ages 0-3 or an older child who are not 100% toilet trained to wear a Happy Nappy swim bottom. The Happy Nappy does not look like a diaper at all and is made of thick, comfortable neoprene material which prevents any solid waste from getting into the pool. If your child has had diarrhea in the past 24 hours, please keep them home. We will issue you a makeup token for when they are well. Happy Nappies do not protect against liquid feces and the pool will need to be closed for cleaning if this should leak into the water. It is required that each swimmer be measured by our staff, prior to purchase to ensure the best possible fit. This is a snug fitting swim bottom to ensure the containment of waste. We stock sizes up to 3T and can order larger sizes if requested in advance. The Happy Nappy swim bottom, jammer or girls swim suit may be purchased on deck for $15-$35. If you wish to have your child wear a disposable swim diaper under the Happy Nappy, please be sure to tuck it completely inside the band to avoid fecal leakage. Please do not wear a regular diaper in the pool as it can swell and explode. *If a swimmer is not wearing a properly fitted Happy Nappy swim bottom and an accident occurs, a fee of $150 will be billed to the family for pool cleaning. You will not be charged the cleanup fee if your child is wearing a properly fitted Happy Nappy swim bottom. This is just a little added insurance for you.
-
How long and how frequent are group lessons?Group swimming lessons are typically held one time per week. AquaTots, AquaBasics, and AquaDevelop level classes are 30 minutes AquaRefine and Preteam classes are 45 minutes Swim Team practices for 1 hour either once, twice or 3 times per week
-
How long are private (1:1) and semiprivate (2:1) lessonsYou may enroll in 15, 30, or 45 minute private or semi-private lesson
-
Do I have to wait for the beginning of a month in order to enroll?Our programs are on a rolling admission so you may register at any time. If you enroll mid-month, we will prorate you for the remainder of the current month.
-
How long are the sessions?Swimmers are perpetually enrolled and will continue in our program until you give us written notice that you would like to discontinue.
-
How will I know when my child is ready to move to a higher level swim class?Swimmers are evaluated on a weekly basis. Instructors will promote swimmers who fulfill all of the criteria within their swim level. Many classes will progress and advance to a higher level together so you may be able to keep your same swim time. We will either notify you on deck or by email if we feel it is best for your swimmer to change classes.
-
Do all swimmers need to wear a swim cap?To help keep our pools clean, all swimmers are required to wear a swim cap in the water. We do make exceptions for swimmers who are hypersensitive as we do not want this to get in the way of learning. A variety of comfortable caps including soft cloth and long hair caps may be purchased on deck.
-
What is your swim bottom policy for children under 3 or who are not 100% toilet trained?We require swimmers ages 0-3 or an older child who are not 100% toilet trained to wear a Happy Nappy swim bottom. The Happy Nappy does not look like a diaper at all and is made of thick, comfortable neoprene material which prevents any solid waste from getting into the pool. If your child has had diarrhea in the past 24 hours, please keep them home. We will issue you a makeup token for when they are well. Happy Nappies do not protect against liquid feces and the pool will need to be closed for cleaning if this should leak into the water. It is required that each swimmer be measured by our staff, prior to purchase to ensure the best possible fit. This is a snug fitting swim bottom to ensure the containment of waste. We stock sizes up to 3T and can order larger sizes if requested in advance. The Happy Nappy swim bottom, jammer or girls swim suit may be purchased on deck for $15-$35. If you wish to have your child wear a disposable swim diaper under the Happy Nappy, please be sure to tuck it completely inside the band to avoid fecal leakage. Please do not wear a regular diaper in the pool as it can swell and explode. *If a swimmer is not wearing a properly fitted Happy Nappy swim bottom and an accident occurs, a fee of $150 will be billed to the family for pool cleaning. You will not be charged the cleanup fee if your child is wearing a properly fitted Happy Nappy swim bottom. This is just a little added insurance for you.
-
How long and how frequent are group lessons?Group swimming lessons are typically held one time per week. AquaTots, AquaBasics, and AquaDevelop level classes are 30 minutes AquaRefine and Preteam classes are 45 minutes Swim Team practices for 1 hour either once, twice or 3 times per week
-
How long are private (1:1) and semiprivate (2:1) lessonsYou may enroll in 15, 30, or 45 minute private or semi-private lesson
-
Do I have to wait for the beginning of a month in order to enroll?Our programs are on a rolling admission so you may register at any time. If you enroll mid-month, we will prorate you for the remainder of the current month.
-
How long are the sessions?Swimmers are perpetually enrolled and will continue in our program until you give us written notice that you would like to discontinue.
-
How will I know when my child is ready to move to a higher level swim class?Swimmers are evaluated on a weekly basis. Instructors will promote swimmers who fulfill all of the criteria within their swim level. Many classes will progress and advance to a higher level together so you may be able to keep your same swim time. We will either notify you on deck or by email if we feel it is best for your swimmer to change classes.
-
Do all swimmers need to wear a swim cap?To help keep our pools clean, all swimmers are required to wear a swim cap in the water. We do make exceptions for swimmers who are hypersensitive as we do not want this to get in the way of learning. A variety of comfortable caps including soft cloth and long hair caps may be purchased on deck.
-
What is your swim bottom policy for children under 3 or who are not 100% toilet trained?We require swimmers ages 0-3 or an older child who are not 100% toilet trained to wear a Happy Nappy swim bottom. The Happy Nappy does not look like a diaper at all and is made of thick, comfortable neoprene material which prevents any solid waste from getting into the pool. If your child has had diarrhea in the past 24 hours, please keep them home. We will issue you a makeup token for when they are well. Happy Nappies do not protect against liquid feces and the pool will need to be closed for cleaning if this should leak into the water. It is required that each swimmer be measured by our staff, prior to purchase to ensure the best possible fit. This is a snug fitting swim bottom to ensure the containment of waste. We stock sizes up to 3T and can order larger sizes if requested in advance. The Happy Nappy swim bottom, jammer or girls swim suit may be purchased on deck for $15-$35. If you wish to have your child wear a disposable swim diaper under the Happy Nappy, please be sure to tuck it completely inside the band to avoid fecal leakage. Please do not wear a regular diaper in the pool as it can swell and explode. *If a swimmer is not wearing a properly fitted Happy Nappy swim bottom and an accident occurs, a fee of $150 will be billed to the family for pool cleaning. You will not be charged the cleanup fee if your child is wearing a properly fitted Happy Nappy swim bottom. This is just a little added insurance for you.
-
How long and how frequent are group lessons?Group swimming lessons are typically held one time per week. AquaTots, AquaBasics, and AquaDevelop level classes are 30 minutes AquaRefine and Preteam classes are 45 minutes Swim Team practices for 1 hour either once, twice or 3 times per week
-
How long are private (1:1) and semiprivate (2:1) lessonsYou may enroll in 15, 30, or 45 minute private or semi-private lesson
-
Do I have to wait for the beginning of a month in order to enroll?Our programs are on a rolling admission so you may register at any time. If you enroll mid-month, we will prorate you for the remainder of the current month.
-
How long are the sessions?Swimmers are perpetually enrolled and will continue in our program until you give us written notice that you would like to discontinue.
-
How will I know when my child is ready to move to a higher level swim class?Swimmers are evaluated on a weekly basis. Instructors will promote swimmers who fulfill all of the criteria within their swim level. Many classes will progress and advance to a higher level together so you may be able to keep your same swim time. We will either notify you on deck or by email if we feel it is best for your swimmer to change classes.
-
Do all swimmers need to wear a swim cap?To help keep our pools clean, all swimmers are required to wear a swim cap in the water. We do make exceptions for swimmers who are hypersensitive as we do not want this to get in the way of learning. A variety of comfortable caps including soft cloth and long hair caps may be purchased on deck.
-
What is your swim bottom policy for children under 3 or who are not 100% toilet trained?We require swimmers ages 0-3 or an older child who are not 100% toilet trained to wear a Happy Nappy swim bottom. The Happy Nappy does not look like a diaper at all and is made of thick, comfortable neoprene material which prevents any solid waste from getting into the pool. If your child has had diarrhea in the past 24 hours, please keep them home. We will issue you a makeup token for when they are well. Happy Nappies do not protect against liquid feces and the pool will need to be closed for cleaning if this should leak into the water. It is required that each swimmer be measured by our staff, prior to purchase to ensure the best possible fit. This is a snug fitting swim bottom to ensure the containment of waste. We stock sizes up to 3T and can order larger sizes if requested in advance. The Happy Nappy swim bottom, jammer or girls swim suit may be purchased on deck for $15-$35. If you wish to have your child wear a disposable swim diaper under the Happy Nappy, please be sure to tuck it completely inside the band to avoid fecal leakage. Please do not wear a regular diaper in the pool as it can swell and explode. *If a swimmer is not wearing a properly fitted Happy Nappy swim bottom and an accident occurs, a fee of $150 will be billed to the family for pool cleaning. You will not be charged the cleanup fee if your child is wearing a properly fitted Happy Nappy swim bottom. This is just a little added insurance for you.
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